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System hiccups and false alarms can be frustrating, and even worse, could prevent your home’s security from working the way it should. Luckily, most problems, from false alarms to dead batteries, are easy to correct. Take a look at our recommendations for troubleshooting your home alarm system in Chandler. We’ll help you keep your family members protected and your system operating the way it should.

Test Your Home Security System In Chandler

One sensible way to troubleshoot your home’s security is to test it! Modern systems have a test mode so you don’t accidentally trigger an emergency call. Once you’re in test mode, follow these steps:

• Turn on your system as you normally would when you exit your home.
• Open a door or window that uses a contact sensor, or test other devices. Shut the door or window once you’re finished so it doesn’t prompt the alarm when you get out of test mode.
• Let the alarm resonate for 60 seconds to make sure a message is delivered to the security company and an entry is made in the alarm activity log.
• Proceed to test devices as needed
• Inspect the system activity log to validate that everything’s working.

Rest assured, monitoring professionals can see that your alarm system is involved in a test. Just be sure to turn test mode off when you’re done. It’s wise to test once a month or whenever you adjust your home’s phone or internet connectivity.

Check The Position And State Of Motion Detectors

Although an essential part of your alarm system, motion detectors are well known for false alarms. You can help prevent them with a few simple troubleshooting steps.

• Do a physical inspection. Is there something that could shift within the detection path of the sensor, like a window treatment taken by a breeze?
• Is the sensor clean? Grime, dirt, and cobwebs can cause issues. Ensure the sensor is clean.
• Does the motion detector have pet immunity you can enable? Some sensors can be programmed to ignore pets weighing up to 100 pounds.
• When was the battery replaced? Low batteries might impact performance or result in false alarms.
• Is the sensor facing a heat source? Excess heat from a fireplace, direct sun, or something else can cause an alarm.

Keep Batteries Ready And Pay Attention To Low Battery Warnings

One of the great advantages of new home security systems is that they’ll alert you when batteries are getting low. If your system is equipped with a control panel or smartphone app, you’ll typically find notifications there. Depending on your alarm, you might notice an intermittent beep when batteries are getting low. 

Motion sensors, contact sensors, smoke detectors, and other wireless tools have batteries that should be replaced every so often. It’s a good idea to keep batteries ready and create a replacement schedule. Top systems also come with a backup battery for the primary control panel. This battery helps keep your system running if you have a power outage and should recharge itself once the electricity is working again. If it fails to recharge, you will need to replace it.

Troubleshooting Is Easy With ADT Home Security In Chandler 

As the foremost name in home security, ADT designs systems that provide unrivaled functionality and convenience. Getting into test mode is easy through MyADT.com or the ADT+ app, and you’ll always be sent alerts when a sensor battery is running low. Reach out to Secure24 Alarm Systems, an authorized ADT dealer, to find out more and design a system perfectly suited to your Chandler home. Dial (480) 608-0063 or submit our form today!