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Security Systems in Chandler
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Chandler?

A security system is intended to protect your home. But what actually transpires when your home security alarms go off in Chandler? What actions should you take to be certain you and all your family members are taken care of?

The first thing to do is to avoid panicking. You should understand that your around-the-clock monitoring specialists are always standing by to assist. Then follow these steps to be fully equipped to handle any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-hour monitoring agent is instantly notified when your Chandler home security alarms go off. Once an agent is informed, they will reach out to you n a hurry to determine what triggered your home’s defense. Your alarm will go off for several different reasons, including:

  • Criminal activity

  • Fire

  • Flood

  • Accidentally setting off alarm

In situations when a device was accidentally triggered—like forgetting that the motion sensors are switched on when you open a window— an agent will contact you and figure out if help is needed. Give them your passcode, and they will deactivate the alarm.

If you have an urgent situation, your monitoring team member will dispatch first responders, including law enforcement, firefighters, and medical professionals, to your home. They can also function as the point of contact when you are not on site. Your monitoring team also can apprise emergency services on which entry sensor was set off, increasing their preparedness for what might be a life-threatening situation. The monitoring expert will remain on the phone with you to keep you composed and inform you what you should do.

Recommended Steps if Your Alarm Goes Off In Chandler

Getting roused from bed in the dead of night to your alarm blaring can be incredibly scary—especially if you have no idea why it’s going off. The most beneficial thing you should do is remain calm and take the following actions:

  • First, move to a safe place. Collect all members of your family including pets as quick as you can and get into a shielded space at your property or exit as quickly as possible. It's typical to have an urge to confront the emergency on your own, but this can be incredibly dangerous. Instead, concentrate on trying to keep you and your family members secure and letting the authorities resolve the issue.

  • As a second step, use the smartphone’s convenient security app to stay in touch with your monitoring agent. They'll send emergency professionals who will be in transit to your property in a matter of moments.

  • Lastly, keep a persistent line of communication with your monitoring agent and first responders. You have the ability to be patched through, so all parties are speaking on the same line. Conversely, if you can't be in direct contact with emergency services, you can still receive notifications by text message. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be prepared should a legitimate crisis occur.

Get Protection For Any Emergency in Chandler with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your family and your home are completely protected. With 24/7 monitoring, smart locks, and safety alarms, your home will become the secured refuge you’ve always wanted. Design the perfect home security plan by completing the following form or reach out to (480) 608-0063 to speak with a member of our team.